ANA (All Nippon Airways) is a prominent Japanese airline celebrated for its exceptional service, punctuality, and extensive global network. For assistance, ANA provides various convenient customer service channels. Their official website, ana.co.jp, serves as a primary hub for self-service options and comprehensive FAQs, while the ANA mobile app also allows for easy booking management and support access.
Direct contact is available via phone, with region-specific numbers readily found under the "Contact Us" section of their website. While email is an option, phone contact is generally recommended for quicker responses, especially for urgent matters. To ensure efficient service, always have your booking reference, Mileage Club number, and any relevant details prepared before calling or submitting an inquiry. Clearly stating your query upfront also helps streamline the process.
ANA's customer service is designed to support a global clientele, often offering assistance in multiple languages. For complex issues requiring immediate attention, the phone line remains the most effective method. A helpful tip is to check the website for specific operating hours and contact numbers for your region to ensure you reach the appropriate department promptly.