Wow Air, the Icelandic ultra-low-cost airline known for its distinctive pink branding and budget-friendly transatlantic flights connecting North America and Europe via Reykjavik, unfortunately ceased all operations on March 28, 2019. Consequently, its customer service department is no longer active.
As Wow Air is no longer operational, traditional contact methods such as phone lines, email addresses, and support via their website or mobile apps are no longer available. Any attempts to reach the airline directly for customer service inquiries will be unsuccessful, as the company has formally dissolved.
For individuals who had bookings or outstanding issues from before March 2019, the recommended course of action at the time was to contact their credit card company for potential chargebacks or their travel insurance provider. Current inquiries regarding historical matters should still follow these avenues, as direct resolution through Wow Air is not possible.