On this page, you’ll find all the necessary contact details for Japan Airlines. Whether you need to reach out to the main line, inquire about the rewards program, or need assistance for special cases, we have got you covered.
Main Line: Reach out to us on 1-800-525-3663 for general inquiries.
Reward Program Customer Service: For any questions regarding our rewards program, please call none.
Group Reservations: To make group reservations, dial none.
Hearing & Speech Impaired: We cater to all customers. For hearing and speech impaired assistance, call .
Special Assistance: For any special assistance, please reach us at mention upon main line contact.
Central Baggage Services: For any baggage-related inquiries, please contact our Central Baggage Services at contact airport-specific JAL baggage office.
Lost & Found: In case of lost items, please immediately contact our Lost & Found service at .
Lounge/Club Information: For information about our lounges and clubs, please contact .
Website: Visit https://www.jal.co.jp/jp/en/ for more information about our services.
Online Web Support: For any technical support, contact our online web support team at none.
iOS App: If you’re an Apple user, download Japan Airlines app here to enjoy a smoother experience.
Android App: If you’re an Android user, download Japan Airlines app here for a smoother experience.