What to Do If Your Luggage Is Lost
- Report immediately: Go to the airline's baggage service desk before leaving the airport
- File a claim: Get a Property Irregularity Report (PIR) number for tracking
- Call the baggage line: Use the numbers below to follow up on your claim
- Track online: Many airlines offer online baggage tracking with your PIR number
Baggage Service Phone Numbers
Aeromexico
Baggage Services: amluggage@aeromexico.com
Lost & Found: contactoequipaje@aeromexico.com
Air Canada
Baggage Services: 1-888-689-2247
Lost & Found: 1-888-689-2247 (for bags); other items
Air France
Baggage Services: 1-800-873-2247
Lost & Found: mail.objets.trouves@airfrance.fr
Alaska Airlines
Baggage Services: 1-877-815-8253
Lost & Found: online form
Allegiant Air
Baggage Services: 1-866-719-3910
Lost & Found: 1-866-719-3910
American Airlines
Lost & Found: 1-800-535-5225
ANA (All Nippon Airways)
Baggage Services: contact airport-specific ANA baggage office
Lost & Found: contact airport-specific ANA baggage office
Avianca
Baggage Services: 1-800-095-8722
Lost & Found: 1-800-095-8722
British Airways
Baggage Services: 1-800-828-8144
Lost & Found: contact airport-specific BA baggage office
Caribbean Airlines
Lost & Found: 1-866-289-9673
Cathay Pacific
Baggage Services: contact airport-specific Cathay Pacific baggage offices
Lost & Found: 1-877-609-2233
Copa Airlines
Lost & Found: 1-866-289-9673
Delta Air Lines
Baggage Services: 1-800-325-8224
Lost & Found: 1-800-325-8224
EL AL
Baggage Services: 1-800-223-6700 then prompts 1, 4, 3
Lost & Found: 1-800-223-6700 then prompts 1, 4, 3
Emirates
Baggage Services: contact airport-specific Emirates baggage office
Lost & Found: contact airport-specific lost property office
Etihad Airways
Baggage Services: contact main line
Lost & Found: contact main line
Flair Airlines
Lost & Found:
Online Form →
Frontier Airlines
Baggage Services: online form
Lost & Found: online form
Hawaiian Airlines
Baggage Services: 1-866-389-6654
Lost & Found: 1-866-389-6654
Iberia
Baggage Services: contact main line
Lost & Found: online form
ITA Airways
Baggage Services: 1-800-905-9992
Lost & Found: 1-800-905-9992
Japan Airlines
Baggage Services: contact airport-specific JAL baggage office
Lost & Found: contact main line
JetBlue Airways
Baggage Services: 1-866-538-5438
Lost & Found: 1-866-538-5438
KLM Airlines
Baggage Services: 1-877-477-5134
Lost & Found: Contact the local KLM staff at that airport
Korean Air
Baggage Services: contact the airport-specific Korean Air baggage office
Lost & Found: online inquiry
Lufthansa
Baggage Services: online form
Lost & Found: online form
Singapore Airlines
Baggage Services: contact airport-specific Singapore Airlines baggage office
Lost & Found: online inquiry
Southwest Airlines
Baggage Services: 1-888-202-1024
Lost & Found: online form
Spirit Airlines
Baggage Services: online form
Lost & Found: contact airport-specific Spirit baggage office
United Airlines
Baggage Services: 1-800-335-2247
Lost & Found: online form
Virgin Atlantic Airways
Baggage Services: 1-800-880-6253
Lost & Found: 1-800-880-6253
Need More Contact Options?
Visit individual airline pages for complete contact information including main customer service lines, social media, and live chat options.
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